Paying ad-hoc bills

Use this procedure to pay a bill to a service provider that you have not registered to your user account. You can pay to any merchant that is listed in the application.

To pay a bill, you must select the account from which you are making the payment, specify the service provider details, and select the payment type. You can also register the service provider to your user account if required.

Once you complete this procedure, the bill payment request is verified and then processed on the specified date.

 

To pay an ad-hoc bill

For field descriptions, see Ad-hoc Bill Payment

1.    On the Pay Bills menu, click Ad-hoc Bill Payment.

2.    On the Bill Payment page, specify the payment details:

a.    Select your account from which you are making the payment.

b.    Select the service provider category and name from the respective lists.

c.     Enter a reference number for the payment, to identify the merchant payment.

d.    Enter the payment amount.

e.    If you want to register this merchant, select the Save as Utility Payee check box.

f.     Select the payment type for the transfer as follows.

    To transfer immediately, click Immediate.

    To transfer on a pre-define date, click Future Date. Then enter the date in the field that appears.

g.    Click Proceed.

3.    On the Fund Transfer Confirmation page, confirm the transfer:

§ Enter the transaction confirmation code and click Submit.
Once you confirm the transaction, the transaction summary page appears.

4.    Optional: On the transaction summary page, click the Download button to save the page as a PDF.

Subsequently, you can check the Payment History page to view the status of the utility payment. See Viewing the payment history